For inside sales and customer service
Inside Sales
Every customer order tracked from ERP release through each production step to dispatch. Schedule position, current work centre, and remaining operations update continuously — delivery confidence is a live metric, not a static planning date.
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Respond to customerWork Order Map
Released, in-production, and finished production orders grouped by status. Click any work order to trace it through the rest of this view.
In Production
29Finished Production
13PO-2026-0021
AlpaChocolate Single Origin Ghana 85% 100g
in-progressCustomerConfiserie Hüpfli
Current CellConching
Priorityrush
Est. Completion:03 Jul, 08:50
Order Execution
Sales OrderSO-2026-0015
Confirmed
Production OrderPO-2026-0021
Active Batch
OperationOp 50 — Conching
Phase: Conching
Delivery Signal
Current ETA03 Jul, 08:50
Delay vs. PlanOn schedule
Route Progress28.1%
TraceabilityLive Context
ETA Confidencehigh
Order context is currently traceable across ERP, work center, and machine context.