For inside sales and customer service
Inside Sales
Every customer order tracked from ERP release through each production step to dispatch. Schedule position, current work centre, and remaining operations update continuously — delivery confidence is a live metric, not a static planning date.
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Respond to customerWork Order Map
Released, in-production, and finished production orders grouped by status. Click any work order to trace it through the rest of this view.
In Production
31Finished Production
6PO-2026-0021
AlpaChocolate Single Origin Ghana 85% 100g
in-progressCustomerConfiserie Hüpfli
Current CellCracking & Winnowing
Priorityrush
Est. Completion:20 May, 08:43
Order Execution
Sales OrderSO-2026-0015
Confirmed
Production OrderPO-2026-0021
Active Batch
OperationOp 30 — Cracking & Winnowing
Phase: Cracking & Winnowing
Delivery Signal
Current ETA20 May, 08:43
Delay vs. PlanOn schedule
Route Progress20.0%
TraceabilityPlanned Route Only
ETA Confidencemedium
Current dispatch confidence is watch-level because this order is only attached through the planned route, not a live machine context.