For inside sales and customer service
Inside Sales
Every customer order tracked from ERP release through each production step to dispatch. Schedule position, current work centre, and remaining operations update continuously — delivery confidence is a live metric, not a static planning date.
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Respond to customerWork Order Map
Released, in-production, and finished production orders grouped by status. Click any work order to trace it through the rest of this view.
In Production
30Finished Production
12PO-2026-0021
AlpaChocolate Single Origin Ghana 85% 100g
in-progressCustomerConfiserie Hüpfli
Current CellBall Milling
Priorityrush
Est. Completion:16 Aug, 08:56
Order Execution
Sales OrderSO-2026-0015
Confirmed
Production OrderPO-2026-0021
Active Batch
OperationOp 40 — Ball Milling
Phase: Ball Milling
Delivery Signal
Current ETA16 Aug, 08:56
Delay vs. PlanOn schedule
Route Progress26.7%
TraceabilityPlanned Route Only
ETA Confidencemedium
Current dispatch confidence is watch-level because this order is only attached through the planned route, not a live machine context.